Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Corpvela platform, website, applications, APIs, dashboards, integrations, and related services (collectively, the “Platform”), owned and operated by eNation Solutions Pvt Ltd, a company incorporated under the laws of India (“Company”, “eNation”, “Corpvela”, “we”, “us”, “our”).

By accessing, registering, browsing, or using the Platform in any manner, you confirm that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, Cookie Policy, and any other policies referenced herein. If you do not agree, you must not access or use the Platform.

1. Definitions
“User” means any individual or legal entity, accessing or using the Platform including recruiters, employers, staffing firms, administrators, candidates, interviewers, and authorized representatives.

“Customer” means any legal entity that has entered into a commercial agreement or subscription with the Company.

“Content” includes data, text, files, responses, audio or video recordings, metadata, analytics, and other materials submitted, generated, or processed on the Platform or responses from and to the platform using messaging tools or applications like SMS, Whats App, eMail, Weblink etc.

“Platform” means the Corpvela Application, Website, used by the User or Customer from any end point device using the Internet.

2. Brand Ownership and Trademark Protection.
Corpvela®, the Corpvela name, logo, product names, domain names, service marks, trade dress, and the tagline “View. Review. Interview.” (collectively, the “Corpvela Marks”) are the exclusive property of eNation Solutions Pvt Ltd and are protected by applicable trademark, copyright, and intellectual property laws in India and internationally.

The Corpvela logo is a registered trademark of eNation Solutions Pvt Ltd. Except as expressly permitted in writing by the Company, no User is granted any license or right to use, copy, reproduce, modify, distribute, display, transmit, mirror, frame, reverse engineer, or otherwise exploit the Corpvela Marks or any confusingly similar marks for any commercial or non-commercial purpose. Any unauthorized use, imitation, reproduction, dilution, misappropriation, or infringement of the Corpvela Marks or any Company intellectual property shall constitute a material breach of these Terms and may result in immediate suspension or termination of access, as well as civil and criminal liability under applicable laws. The Company reserves all rights to enforce its intellectual property rights to the fullest extent permitted by law, including seeking injunctive relief, damages, and recovery of legal costs.

3. Eligibility and Authority
You must be at least 18 years of age and legally capable of entering into a binding contract with the company. If you are accessing the Platform on behalf of an organization or any legal entity, you represent and warrant that you are authorized to bind such organization and legal entity to these Terms.

4. Scope of Services
Corpvela provides an AI‑enabled structured screening and interview intelligence platform designed to assist organizations in hiring decision workflows. The Platform provides analytical insights, automation, and data processing tools but does not replace human judgment, professional evaluation, or statutory compliance.

5. Account Registration and Security
Users must maintain accurate account information and keep credentials confidential. You are responsible for all activities conducted through your account. The Company shall not be liable for unauthorized access arising from your failure to secure credentials.

6. Acceptable Use
You agree to use the Platform only for lawful recruitment, evaluation, and workforce management purposes and in compliance with all applicable laws including data protection, labor, employment, and anti‑discrimination regulations.

7. Prohibited Activities
You should not:
• Reverse engineer, copy, scrape, or exploit the Platform.
• Upload unlawful, defamatory, discriminatory, or infringing content.
• Circumvent security controls.
• Process personal data without lawful authority or consent.
• Introduce malware or disrupt services.

8. Intellectual Property Rights
All intellectual property rights in the Platform, software, models, trademarks, designs, and documentation remain the exclusive property of eNation Solutions Pvt Ltd. No rights are transferred except the limited right to use the Platform under these Terms.

9. User Content and License
You retain ownership of your Content but grant the Company a worldwide, non‑exclusive, royalty‑free license to host, process, analyze, and display such Content solely for providing and improving the Platform.

10. Data Protection and Privacy
The Company processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (India), GDPR where applicable, and other relevant privacy laws. Users represent that they have lawful authority and consent to submit personal data to the Platform. Data may be processed in India or other jurisdictions subject to appropriate safeguards.

11. Cookies and Tracking
The Platform may use cookies and similar technologies for functionality, analytics, and security. Users consent where legally required. Detailed information is provided in the Cookie Policy.

12. Information Security
The Company maintains commercially reasonable technical and organizational security measures. However, no system is completely secure and absolute security cannot be guaranteed.

13. AI and Analytics Disclaimer
AI outputs, analytics, and recommendations are advisory only. Hiring decisions remain solely your responsibility. The Company makes no warranty regarding accuracy, bias elimination, suitability, or regulatory compliance of automated outputs.

14. Third‑Party Integrations
The Platform may integrate with third‑party services such as messaging platforms, communication providers, and cloud services. The Company is not responsible for third‑party services, availability, or data practices.

15. Fees and Payments
Fees, credits, taxes, and billing terms are governed by applicable commercial agreements. Unless expressly agreed, payments are non‑refundable.

16. Service Availability
The Platform is provided on an “as‑is” and “as‑available” basis without guarantees of uptime, continuity, or error‑free operation.

17. Suspension and Termination
The Company may suspend or terminate access for violations, security risks, legal requirements, or non‑payment without liability.

18. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, consequential, punitive, or business losses. Aggregate liability shall not exceed fees paid in the preceding twelve months.

19. Indemnity
You agree to indemnify and hold harmless the Company from claims arising from misuse, violation of law, infringement, or breach of these Terms.

20. Force Majeure
The Company shall not be liable for delays or failures caused by events beyond reasonable control.

21. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Courts at Chennai, Tamil Nadu shall have exclusive jurisdiction.

22. Grievance Redressal
Grievances may be addressed to: info@corpvela.com. The Company shall respond within reasonable statutory timelines.

23. Amendments
The Company may modify these Terms periodically. Continued use constitutes acceptance of updated Terms.

24. Data Processing Addendum (DPA)
To the extent the Company processes Personal Data on behalf of a Customer in the capacity of a data processor or service provider, such processing shall be governed by a separate Data Processing Addendum (“DPA”) incorporated herein by reference and forming an integral part of these Terms. In the event of any conflict between these Terms and the DPA with respect to Personal Data processing, the DPA shall prevail.

25. Data Processing Addendum (DPA)
Personal Data may be processed in India and other jurisdictions where the Company or its authorized subprocessors maintain facilities. Where cross-border transfers are subject to regulatory restrictions, the Company shall implement appropriate safeguards including Standard Contractual Clauses, encryption, access controls, and equivalent protective measures to ensure lawful transfer and adequate protection.
This Data Processing Addendum (“DPA”) forms part of the Terms of Use between eNation Solutions Pvt Ltd (“Processor”) and the Customer (“Controller”).
This DPA applies where Processor processes Personal Data on behalf of Controller.

a. Definitions
• Personal Data – Any information relating to an identified or identifiable individual.
• Processing – As defined under GDPR and DPDP Act.
• Applicable Data Protection Laws – GDPR, India DPDP Act, and applicable privacy laws.

b. Scope and Purpose
Processor shall process Personal Data solely for providing the Corpvela Platform and related services and only in accordance with documented instructions of Controller.

c. Nature of Processing
• Structured candidate screening
• Interview intelligence
• Communication processing
• Analytics and reporting

d. Categories of Data Subjects
• Candidates
• Recruiters
• Interviewers
• Administrators
• Employees of Customer

e. Types of Personal Data
• Identification data
• Contact data
• Employment history
• Assessment responses
• Communication metadata
• Technical logs

f. Controller Obligations
Controller warrants:
• Lawful basis for processing
• Obtained required consents
• Compliance with labor and privacy laws
• Accuracy and legitimacy of submitted data

g. Processor Obligations

Processor shall:
• Process only per instructions
• Maintain confidentiality
• Implement appropriate security controls
• Assist Controller with data subject rights requests
• Notify without undue delay of personal data breaches

h. Security Measures
Processor implements administrative, technical, and physical safeguards including:
• Access control
• Encryption
• Audit logging
• Incident response protocols

i. Subprocessing
Controller authorizes subprocessors. Processor remains liable for subprocessor compliance.

j. International Transfers
Transfers outside the originating jurisdiction shall use lawful safeguards such as SCCs or equivalent mechanisms.

k. Data Subject Rights Assistance
Processor shall reasonably assist Controller in responding to access, deletion, correction, portability, and objection requests.

l. Data Breach Notification
Processor shall notify Controller without undue delay after becoming aware of a breach and cooperate in remediation.

m. Audit Rights
Controller may audit compliance subject to confidentiality and reasonable notice.

n. Data Deletion or Return
Upon termination, Personal Data shall be deleted or returned unless legally required to retain.

o. Liability
Each party bears responsibility for its regulatory obligations.

p. Governing Law
This DPA shall be governed by Indian law unless otherwise required by mandatory data protection laws.

26. Audit and Compliance Verification
Subject to reasonable prior written notice, confidentiality obligations, and non-disruption of operations, Customers may audit the Company’s compliance with applicable data protection obligations no more than once annually unless required by law or regulator. Audits shall be conducted at the Customer’s expense and limited strictly to relevant compliance verification.

27. Arbitration and Dispute Resolution
Any dispute not resolved through good-faith negotiations within thirty (30) days shall be finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996. Seat and venue: Chennai, India. Language: English. Award shall be final and enforceable in any competent jurisdiction.

28. Class Action Waiver (Where Lawfully Permitted)
To the fullest extent permitted by law, disputes shall be resolved exclusively on an individual basis. Users waive any right to participate in class, representative, or collective actions.

29. Children’s Data and Age Restriction
The Platform is intended solely for adult professional use. The Company does not knowingly collect Personal Data from minors. Any inadvertent collection shall be promptly deleted upon discovery.

30. Ethical AI and Algorithmic Limitations
AI outputs are probabilistic and may contain inaccuracies, bias, or limitations. The Company disclaims any warranty regarding fairness, explainability, regulatory compliance, or suitability of automated outputs. Users retain sole responsibility for human validation and decision-making.

31. No Employment or Outcome Representation
The Platform does not guarantee hiring outcomes, candidate suitability, regulatory compliance, or business results and does not function as a recruitment agency, staffing provider, or placement service.

32. Communications Authorization and Consent
You authorize operational communications through electronic channels. You represent and warrant that all legally required consents from recipients have been obtained and indemnify the Company against violations arising from non-compliance.

33. Authorised Subprocessors
The Company may engage subprocessors to perform processing activities. Subprocessor lists may change subject to reasonable notice. Continued use constitutes acceptance unless objected in writing within commercially reasonable timeframes.

34. Data Retention and Legal Hold
Personal Data shall be retained only for legitimate business or legal purposes unless extended retention is mandated by law, dispute preservation, or regulatory obligations.

35. Beta and Experimental Services
Beta services are provided without warranties and may contain defects or interruptions. The Company disclaims liability arising from Beta usage.

36. API Usage and Throttling
The Company reserves the right to enforce rate limits, suspend access, or revoke API credentials for abuse, security risk, or operational protection.

37. Export Control Compliance
Users represent compliance with applicable export control, trade sanctions, and embargo laws.

38. Assignment and Corporate Transactions
The Company may assign or transfer these Terms in connection with corporate transactions without restriction. Users may not assign without prior written consent.

39. Survival
Provisions relating to intellectual property, confidentiality, data protection, indemnification, limitation of liability, dispute resolution, and governing law shall survive termination.

40. Severability and Waiver
Invalid provisions shall not affect enforceability of remaining provisions. Waivers must be in writing.

41. Usage Analytics and Benchmarking
The Company may use anonymized and aggregated data for benchmarking, analytics, and product improvement.

42. Publicity Rights.
Subject to written consent, Customer permits Company to reference Customer name and logo for reference and marketing purposes.

43. Insurance Disclaimer
The Company does not provide insurance coverage for User activities or liabilities.

44. Contact Information
eNation Solutions Pvt Ltd
Corpvela Platform
Email: info@corpvela.com.